We’ve got it all.
The agenda is specially curated to bring out
the most pressing topics from the industry.
08:00 AM – 09:00 AM
REGISTRATION & REFRESHMENTS
09:00 AM – 09:15 AM
Indonesia's Financial System Roadmap: Stability, Innovation & Inclusion
- Vision for the Indonesian banking sector through 2030
- Regulatory priorities: open finance, digital assets, and systemic resilience
- Enabling a trusted and inclusive financial ecosystem
09:15 AM – 09:30 AM
The Future of Banking Regulation: Compliance, Digital Licensing & Risk Governance
- Evolving licensing frameworks for digital banks and neobanks
- Risk-based supervision in an AI-driven financial landscape
- Cross-border regulatory cooperation in ASEAN
09:30 AM – 09:45 AM
Leading from the Front: How Indonesia’s Banks Must Reinvent Themselves to Win the Next Decade
- The window for transformation is narrowing — bold bets on technology, talent, and culture
- Profitability and purpose are no longer in conflict — delivering strong returns while deepening inclusion and embedding sustainability
- The real MOAT is no longer capital or branches — it is data, trust, and ecosystem
09:45 AM – 10:05 AM
Trust at Scale: Navigating Fraud, Personalization, and Digital Transformation in Indonesia's Financial Sector
- Banks that have crossed from pilot to production are already seeing measurable gains — those still experimenting risk falling permanently behind
- Responsible AI is non-negotiable — governance, explainability, and bias-free models are now a regulatory and reputational imperative
- Generative AI in credit, compliance, and customer engagement is no longer theoretical — it is live and delivering results TODAY
Michael Wullur
CEO Indonesia and Vietnam
Teleperformance
10:05 AM – 10:25 AM
Ab Initio: Semantic Data Fabric - From Knowledge Graph to Trusted Data Products
- Organizations need reusable, governed data products that are ready for analytics and agentic AI, not another data silo
- This session shows how a semantic data fabric connects enterprise metadata, lineage, policies and business meaning in a governed knowledge graph
- A live demonstration will show how this foundation accelerates discovery, assembly and delivery of trusted data products with clear provenance and operational control
Vinay Samtani
Regional Manager - South East Asia, Korea and India
Ab Initio Software
John MacLean
Principal Architect & Consulting Lead
Ab Initio Software
10:25 AM – 10:55 AM
Panel Discussion
Beyond the Blueprint: The CIO as the Architect of Indonesian Banking's Future
- CIOs are now business builders and growth drivers — how do you shape the institution, not just serve it?
- Legacy modernisation, cloud, and AI are rewiring how banks operate — how do you orchestrate transformation across every function, partner, and customer?
- The next frontier is a real-time institution — how do you build the systems, culture, and capabilities that move at the speed of the customer?
Moderator
Deepraj Emmanuel Datt
Head, Strategic & Large Deals, ASEAN & HK
HCLTech
Charles Budiman
Chief Digital Officer
Maybank
10:55 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITION FLOOR
11:30 AM – 11:50 AM
FIRESIDE CHAT
The Digital Banking Revolution: Neobanks, Super Apps & the Fight for the Customer
- How neobanks and digital-only players are reshaping customer expectations
- The super app phenomenon: embedding banking into daily lives
- Profitability challenges and what sustainable digital banking looks like in 2026
11:50 AM – 12:10 PM
Zero Downtime, Zero Doubt: Building Resilient, Observable Financial Systems for Indonesia's Digital Banking Era
- Downtime is a trust event, not just a tech glitch. A slow app reads as a security risk to customers, not an IT issue.
- You can’t fix what you can’t see. Full-stack observability turns blind spots into fast root-cause fixes.
- Seconds decide outcomes. AI-driven fault detection stops issues before they become outages.
12:10 PM – 12:30 PM
Prove It in a Second: Reimagining Identity as the Foundation of Frictionless, Fraud-Free Banking in Indonesia
- Friction and fraud aren’t a trade-off: they’re solved together. Real-time identity verification lets banks onboard faster while cutting fraud, not one at the expense of the other.
- Possession beats passwords: Confirming device possession in real time is a stronger fraud signal than OTPs or static credentials – and far less annoying for the customer.
- Every drop-off is a lost customer: Onboarding abandonment isn’t a UX footnote – it’s a direct hit to growth that identity-first design can reverse.
12:30 PM – 12:40 PM
From Insight to Action: How Agentic AI Is Redrawing Customer Experience
- Humans own the why, agents own the work
- The interface becomes conversational
- Scale is no longer limited by human hours
Abhay Jaykar
Principal Solutions Consultant
Pegasystems
12:40 PM – 12:50 PM
DeepfakeSafe: Safeguarding KYC Against AI-driven Fraud
- Uncover how AI-driven deepfakes are reshaping fraud risks in KYC
- Live demo: watch how easily a deepfake can be created — and why it’s dangerous
- Understand how financial institutions can keep onboarding secure, compliant, and fraud-free
Saket Kumar Jha
Chief Revenue Officer
HyperVerge
01:00 PM – 02:00 PM
NETWORKING LUNCHEON
02:00 PM – 02:30 PM
PANEL DISCUSSION
Cybersecurity in the Age of Open Banking: Protecting What Matters Most
- Threat landscape evolution: ransomware, deepfake fraud, and API abuse
- Zero-trust architecture for financial institutions
- Regulatory mandates and security compliance frameworks (POJK, ISO 27001)
02:30 PM – 02:50 PM
Beyond the Transaction: Banking's Expanding Role in Customer Financial Wellbeing
- Financial literacy, over-indebtedness, and the bank’s role in preventing harm before it happens
- Nudges, defaults, and product design choices that quietly shape customer financial behaviour
- Where commercial incentives and customer wellbeing align — and where they don’t
02:50 PM – 03:20 PM
PANEL DISCUSSION
The Retail Banking Growth Equation: Balancing Scale, Innovation & Returns
- Exploring how banks can accelerate growth without compromising profitability
- Examining the role of innovation in expanding customer and revenue opportunities
- Understanding how leading institutions are navigating growth in a highly competitive market
Dickman Maulana
SVP - Transaction Banking Retail Group Head
PT Bank Syariah Indonesia Tbk
Yoanna Parameitha Darwin
Group Head of Wholesale Transaction Banking
Bank Rakyat Indonesia
Heriwan Gazali
Retail Banking Director
PT Bank Mega Tbk
03:20 PM – 05:00 PM
END OF DAY 1 & VISIT TO EXHIBITION FLOOR
08:00 AM – 09:00 AM
REGISTRATION & REFRESHMENTS
09:00 AM – 09:15 AM
Defending the Digital Rupiah: Cybersecurity, Fraud & the Regulatory Response to a New Threat Era
- Regulators are raising the bar on cyber resilience — new mandates are forcing banks to rethink their entire security
- How deepfake fraud, SIM-swap attacks, and AI-generated scams are outpacing existing detection frameworks
- How a coordinated national response is urgently needed — between regulatory authorities and the private sector
09:15 AM – 09:30 AM
Financial Inclusion and Productive Growth: Unlocking Firm Productivity, Innovation, and Access to Finance for MSMEs in Indonesia
- Exploring how access to finance supports productivity growth, while recognising why credit expansion alone may not be enough to drive sustainable firm growth
- Enabling productive MSME and private-sector expansion through innovation, technology adoption, competitive markets, and stronger financial infrastructure
- Building ecosystems informed by international experience that help firms start, compete, grow, and scale through improved credit information and alternative-data access
Julián Casal
Senior Financial Sector Economist
The World Bank
09:30 AM – 09:50 AM
AI in Banking: From Hype to Hyperscale — Real Deployments, Real Results
- Banks that have crossed from pilot to production are already seeing measurable gains – those still experimenting risk falling permanently behind
- Responsible AI is non-negotiable – governance, explainability, and bias-free models are now a regulatory and reputational imperative
- Generative AI in credit, compliance, and customer engagement is no longer theoretical – it is live and delivering results today
09:50 AM – 10:10 AM
From Data Chaos to Data Trust: Governance as the Backbone of Compliant Banking in Indonesia
- How banks are transforming into invisible backbones of commerce, powering fintech and e-commerce platforms via BaaS
- The commercial model, risk framework, and API architecture behind successful embedded finance deployments
- Who wins in a world where banking is embedded everywhere — and what it means for customer ownership
Jatin Solanki
CEO
Decube
10:10 AM – 10:40 AM
PANEL DISCUSSION
Winning the Digital Customer: Balancing AI, Trust & Growth in Financial Services
- Balancing AI-driven personalization and operational efficiency with customer trust, data security, and responsible innovation.
- Strengthening human connection by combining intelligent automation with empathetic, transparent, and customer-centric financial experiences.
- Driving sustainable customer growth through AI strategies that enhance engagement, loyalty, and long-term value.
Showmic Sinha
SVP - Business Development
Teleperformance Indonesia
Hendro Lim
Vice President - Operations
Flip
10:40 AM – 11:10 AM
PANEL DISCUSSION
Biometrics & Digital Identity: The Future of Secure, Frictionless Banking
- From fingerprints to face: the biometrics maturity curve in Indonesian banking
- eKYC, liveness detection, and document verification at scale
- Building a national digital identity stack: lessons from Dukcapil & beyond
Wisaksana Djawi
Director, Compliance and Risk Management
PT Krom Bank Indonesia Tbk
Indra Aditya Sanjaya
Risk Director
PT Bank Neo Commerce Tbk
11:10 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITION FLOOR
11:30 AM – 11:50 AM
FIRESIDE CHAT
Rooted in Trust, Built for Growth: The Competitive Future of Sharia Banking in Indonesia
- Assessing the road ahead after Islamic banking assets crossed Rp1,000 trillion in 2025, still under 8% of total banking assets
- Exploring how BSI-led consolidation is reshaping competition beyond compliance, toward product and experience
- Addressing what it takes to convert trust into lasting loyalty among digital-first customers
11:50 AM – 12:00 PM
Open Finance 2.0: From Connectivity to Commercialization
- Exploring how financial institutions can monetize open finance beyond compliance requirements
- Examining emerging business models enabled by data sharing and ecosystem partnerships
- Understanding how customer trust and consent will shape the future of open finance
Derek Lok
Director
Yubico
12:00 PM – 12:20 PM
Passwordless & Phishing-Proof: Why Banks Must Rethink Authentication Now
- Passwords are the weakest link — YubiKey’s hardware authentication eliminates phishing and account takeover instantly
- Mandates are tightening — SMS and OTP-based verification are no longer enough
- Going passwordless reduces fraud losses, strengthens compliance, and builds lasting customer trust
12:20 PM – 12:50 PM
PANEL DISCUSSION
Data Analytics at the Speed of Business: Enabling Real-Time Banking
- Exploring the infrastructure and capabilities required for real-time intelligence
- Examining how analytics is transforming fraud management, customer engagement, and risk assessment
- Understanding how institutions can operationalize insights at scale
12:50 PM – 01:00 PM
Cloud-Native Core Banking: Accelerating Transformation Without the Risk
- Why legacy core banking modernisation is now business-critical
- Microservices, APIs, and real-time processing architectures – giving banks the agility to launch new products in days, not months
- Full core banking migration no longer means downtime or disruption — modern cloud-native deployments have proven it can be done with zero customer impact
01:00 PM – 02:00 PM
NETWORKING LUNCHEON
02:00 PM – 02:30 PM
Panel Discussion
Insurance & Bancassurance: Digital Distribution and the InsurTech Opportunity
- Bancassurance evolution: from cross-sell to integrated financial planning
- InsurTech innovation: microinsurance, parametric products, and embedded insurance
- Digital underwriting, claims automation, and the customer experience revolution
Edwin Sugianto
CHO, COO & CMO
AXA Insurance Indonesia
Anton Pranayama
Chief Information Officer
PFI Mega Life
02:30 PM – 03:00 PM
PANEL DISCUSSION
Wealth Management Reimagined: Democratising Investment in a Digital-First Indonesia
- The rise of retail investing: how digital platforms are unlocking wealth for millions
- Robo-advisory, AI-driven portfolio management, and hyper-personalisation
- Regulatory sandbox and wealth tech licensing: building investor trust
03:00 PM – 03:30 PM
PANEL DISCUSSION
Breaking the Glass Ceiling: Women Redefining Leadership in Indonesian Financial Service
- Women remain underrepresented in FSI boardrooms — changing that is not a diversity agenda, it is a business imperative
- How female leaders are driving the most innovative digital, inclusion, and customer experience strategies across the sector
- The next generation of banking talent is majority female — can the industry build pipelines, mentorship, and culture to match?
Sylvia Lazuarni
Acting CEO and CFO
Home Credit Indonesia
Merisa Darwis
Operations & Technology Director
PT Bank SMBC Indonesia Tbk
Astri Yunfia
Senior Vice President, Digital Banking Retail
Bank Syariah Indonesia
Lily Wongso
EVP Enterprise IT Architecture, Data Management & Service Quality
Bank Central Asia (BCA)
03:30 PM – 04:00 PM
CLOSING REMARKS & END OF CONFERENCE
04:00 PM – 04:30 PM
Red Carpet Moment with Paparazzi Lights
04:30 PM – 04:40 PM
Opening Ceremony by EMCEE
04:40 PM – 04:50 PM
Grand Premier Performance
04:50 PM – 05:00 PM
Keynote Address from VIP Chief Guest
05:00 PM – 05:20 PM
Introductory Address by the Jury Committee
05:20 PM – 6:00 PM
Awards Presentation
06:00 PM – 06:10 PM
Closing Remarks
06:10 PM – 06:20 PM
Closing Performance
06:20 PM – 07:30 PM
Cocktail & Gala Dinner
*The above is a running agenda and is subject to change