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Agenda
We’ve got it all.
The agenda is specially curated to bring out
the most pressing topics from the industry.
08:00 AM – 09:00 AM
REGISTRATION & REFRESHMENTS
09:00 AM – 09:15 AM
Indonesia's Financial System Roadmap: Stability, Innovation & Inclusion
- Vision for the Indonesian banking sector through 2030
- Regulatory priorities: open finance, digital assets, and systemic resilience
- Enabling a trusted and inclusive financial ecosystem
09:15 AM – 09:30 AM
The Future of Banking Regulation: Compliance, Digital Licensing & Risk Governance
- Evolving licensing frameworks for digital banks and neobanks
- Risk-based supervision in an AI-driven financial landscape
- Cross-border regulatory cooperation in ASEAN
09:30 AM – 09:45 AM
Leading from the Front: How Indonesia's Banks Must Reinvent Themselves to Win the Next Decade
- The window for transformation is narrowing — bold bets on technology, talent, and culture
- Profitability and purpose are no longer in conflict — delivering strong returns while deepening inclusion and embedding sustainability
- The real MOAT is no longer capital or branches — it is data, trust, and ecosystem
09:45 AM – 10:05 AM
AI in Banking: From Hype to Hyperscale — Real Deployments, Real Results
- Banks that have crossed from pilot to production are already seeing measurable gains — those still experimenting risk falling permanently behind
- Responsible AI is non-negotiable — governance, explainability, and bias-free models are now a regulatory and reputational imperative
- Generative AI in credit, compliance, and customer engagement is no longer theoretical — it is live and delivering results TODAY
10:05 AM – 10:25 AM
Cloud-Native Core Banking: Accelerating Transformation Without the Risk
- Why legacy core banking modernisation is now business-critical
- Microservices, APIs, and real-time processing architectures – giving banks the agility to launch new products in days, not months
- Full core banking migration no longer means downtime or disruption — modern cloud-native deployments have proven it can be done with zero customer impact
10:25 AM – 10:55 AM
Panel Discussion
From IT Order-Taker to Business Architect: The New CXO Mandate in Indonesian Banking
- CXOs are no longer back-office operators — they are now co-owners of revenue, customer experience, and competitive strategy
- Legacy core modernisation, cloud migration, and AI integration are happening simultaneously — how do you prioritise, fund, and execute without breaking the bank?
- The next frontier is real-time everything — real-time payments, real-time risk, real-time personalisation — and the CXO holds the keys
10:55 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITION FLOOR
11:30 AM – 11:45 AM
FIRESIDE CHAT
Biometrics & Digital Identity: The Future of Secure, Frictionless Banking
- From fingerprints to face: the biometrics maturity curve in Indonesian banking
- eKYC, liveness detection, and document verification at scale
- Building a national digital identity stack: lessons from Dukcapil & beyond
11:45 AM – 12:05 PM
Cracking the Code: Financial Inclusion at Scale in Indonesia's Archipelago
- Reaching the 66 million unbanked Indonesians through mobile, agent networks, and innovative product design
- How community-based financial models and last-mile distribution are transforming underserved segments
- The role of government, fintechs, and development institutions in building a truly inclusive financial system
12:05 PM – 12:25 PM
AML, Financial Crime & Sanctions: Building a Fortress Against Illicit Finance
- Indonesia’s AML landscape: progress, gaps, and FATF expectations
- Beneficial ownership, PEP screening, and sanctions compliance in real time
- Industry collaboration: public-private intelligence sharing models
12:25 PM – 12:35 PM
Agentic AI & Intelligent Automation: How Indonesian Banks Can Decisively Win the Customer in Real Time
- Banks are sitting on vast data but still delivering generic experiences — Pega’s AI delivers the right next best action to every customer, across every channel, in real time
- From KYC to collections, Pega’s intelligent automation eliminates manual bottlenecks — freeing teams to focus on high-value, relationship-driven work
- Pega’s AI agents autonomously execute end-to-end banking processes — closing the gap between digital ambition and operational reality, without replacing core systems
12:35 PM – 12:45 PM
From Onboarding to Ongoing Trust: How AI-Powered KYC & Identity Verification is Transforming Indonesian Banking
- Indonesia’s digital onboarding race is won in seconds — AI-powered eKYC and liveness detection stops fraud without killing the customer experience
- Deepfake and synthetic identity attacks are surging — passive liveness and real-time AML screening are now non-negotiable for every Indonesian bank
- Compliance doesn’t have to mean friction — no-code workflows and plug-and-play APIs deliver fully compliant onboarding, faster and cheaper
12:45 PM – 01:00PM
FIRESIDE CHAT
The Digital Banking Revolution: Neobanks, Super Apps & the Fight for the Customer
- How neobanks and digital-only players are reshaping customer expectations
- The super app phenomenon: embedding banking into daily lives
- Profitability challenges and what sustainable digital banking looks like in 2026
01:00 PM – 02:00 PM
NETWORKING LUNCHEON
02:00 PM – 02:30 PM
Panel Discussion
The Retail Banking Growth Equation: Balancing Scale, Innovation & Returns
- Exploring how banks can accelerate growth without compromising profitability
- Examining the role of innovation in expanding customer and revenue opportunities
- Understanding how leading institutions are navigating growth in a highly competitive market
02:30 PM – 02:45 PM
Beyond the Transaction: Banking's Expanding Role in Customer Financial Wellbeing
- Financial literacy, over-indebtedness, and the bank’s role in preventing harm before it happens
- Nudges, defaults, and product design choices that quietly shape customer financial behaviour
- Where commercial incentives and customer wellbeing align — and where they don’t
02:45 PM – 03:05 PM
FIRESIDE CHAT
Rooted in Trust, Built for Growth: The Competitive Future of Sharia Banking in Indonesia
- Assessing the road ahead after Islamic banking assets crossed Rp1,000 trillion in 2025, still under 8% of total banking assets
- Exploring how BSI-led consolidation is reshaping competition beyond compliance, toward product and experience
- Addressing what it takes to convert trust into lasting loyalty among digital-first customers
03:05 PM – 03:35 PM
Panel Discussion
Cybersecurity in the Age of Open Banking: Protecting What Matters Most
- Threat landscape evolution: ransomware, deepfake fraud, and API abuse
- Zero-trust architecture for financial institutions
- Regulatory mandates and security compliance frameworks (POJK, ISO 27001)
03:35 PM – 05:00 PM
END OF DAY 1 & VISIT TO EXHIBITION FLOOR
08:00 AM – 09:00 AM
REGISTRATION & REFRESHMENTS
09:00 AM – 09:15 AM
Defending the Digital Rupiah: Cybersecurity, Fraud & the Regulatory Response to a New Threat Era
- Regulators are raising the bar on cyber resilience — new mandates are forcing banks to rethink their entire security
- How deepfake fraud, SIM-swap attacks, and AI-generated scams are outpacing existing detection frameworks
- How a coordinated national response is urgently needed — between regulatory authorities and the private sector
09:15 AM – 09:30 AM
Too Big to Fail, Too Connected to Ignore: Indonesia's Approach to Financial Stability and Bank Resolution
- LPS’s evolving role in deposit insurance as the banking sector consolidates and digitises
- Lessons from recent global bank failures — how prepared is Indonesia’s resolution framework?
- Systemic risk in an interconnected digital ecosystem: when one platform’s failure becomes everyone’s problem
09:30 AM – 09:45 AM
Building Tomorrow's Bank Today: A CEO Perspective on Indonesia's Financial Future
- The strategic imperatives every banking leader must address to stay relevant through 2030
- Talent, culture, and technology: the three pillars of a future-ready financial institution
- Bold bets, lessons learned, and the leadership mindset required to lead Indonesia’s banking transformation
09:45 AM – 10:05 AM
Embedded Finance: When Banks Become Infrastructure
- How banks are transforming into invisible backbones of commerce, powering fintech and e-commerce platforms via BaaS
- The commercial model, risk framework, and API architecture behind successful embedded finance deployments
- Who wins in a world where banking is embedded everywhere — and what it means for customer ownership
10:05 AM – 10:25 AM
Compliance by Design: Building Regulatory Intelligence into Every Banking Process
- Going passwordless reduces fraud losses, strengthens compliance, and builds lasting customer trust
- Exploring how AI and automation are transforming compliance from reactive to proactive
- Examining strategies to strengthen governance while accelerating innovation
- Understanding how institutions can reduce compliance complexity through intelligent workflows
10:25 AM – 10:55 AM
Panel Discussion
Data Analytics at the Speed of Business: Enabling Real-Time Banking
- Exploring the infrastructure and capabilities required for real-time intelligence
- Examining how analytics is transforming fraud management, customer engagement, and risk assessment
- Understanding how institutions can operationalize insights at scale
10:55 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITION FLOOR
11:30 AM – 12:00 PM
Panel Discussion
Breaking the Glass Ceiling: Women Redefining Leadership in Indonesian Financial Services
- Women remain underrepresented in FSI boardrooms — changing that is not a diversity agenda, it is a business imperative
- How female leaders are driving the most innovative digital, inclusion, and customer experience strategies across the sector
- The next generation of banking talent is majority female — can the industry build pipelines, mentorship, and culture to match?
12:00 PM – 12:20 PM
Open Finance 2.0: From Connectivity to Commercialization
- Exploring how financial institutions can monetize open finance beyond compliance requirements
- Examining emerging business models enabled by data sharing and ecosystem partnerships
- Understanding how customer trust and consent will shape the future of open finance
12:20 PM – 12:40 PM
SME Banking & MSME Financing: Unlocking the Engine of Indonesia's Economy
- The $165Bn SME credit gap: how banks and fintechs are bridging the divide
- Digital credit scoring using alternative data: telco, e-commerce, and supply chain signals
- Government-backed guarantees, P2P lending, and supply chain finance schemes
12:40 PM – 12:50 PM
Passwordless & Phishing-Proof: Why Banks Must Rethink Authentication Now
- Passwords are the weakest link — YubiKey’s hardware authentication eliminates phishing and account takeover instantly
- Mandates are tightening — SMS and OTP-based verification are no longer enough
- Going passwordless reduces fraud losses, strengthens compliance, and builds lasting customer trust
12:50 PM – 01:10 PM
PANEL DISCUSSION
Wealth Management Reimagined: Democratising Investment in a Digital-First Indonesia
- The rise of retail investing: how digital platforms are unlocking wealth for millions
- Robo-advisory, AI-driven portfolio management, and hyper-personalisation
- Regulatory sandbox and wealth tech licensing: building investor trust
01:10 PM – 02:00 PM
NETWORKING LUNCHEON
02:00 PM – 02:15 PM
Insurance & Bancassurance: Digital Distribution and the InsurTech Opportunity
- Bancassurance evolution: from cross-sell to integrated financial planning
- InsurTech innovation: microinsurance, parametric products, and embedded insurance
- Digital underwriting, claims automation, and the customer experience revolution
02:15 PM – 02:35 PM
FIRESIDE CHAT
Cards, Merchants & the Death of Cash: Indonesia's Last-Mile Payment Battle
- The future of card networks vs. account-to-account payments — which wins at the point of sale?
- Merchant payment innovation: QR, NFC, and the invisible POS experience
- What it takes for small merchants and warungs to leapfrog straight to digital payments
02:35 PM – 03:05 PM
Panel Discussion
Winning the Digital Customer: Delivering Frictionless, Secure & Personalized Financial Experiences
- Exploring strategies to create seamless, intuitive, and customer-centric digital journeys
- Examining how AI and data analytics can drive personalization while maintaining trust and security
- Assessing the growing impact of customer experience, with 88% of banking customers considering CX as important as, or more important than, products and services when choosing a bank
03:05 PM – 03:20 PM
The Human Side of Digital Banking: Talent, Culture & Leadership in the Age of AI
- Building a digital-native workforce: skills, hiring, and the talent war
- Change management in large financial institutions undergoing transformation
- Ethics and AI governance: who is responsible when the algorithm fails?
03:20 PM – 04:00 PM
CLOSING REMARKS & END OF CONFERENCE
04:00 PM – 04:30 PM
Red Carpet Moment with Paparazzi Lights
04:30 PM – 04:40 PM
Opening Ceremony by EMCEE
04:40 PM – 04:50 PM
Grand Premier Performance
04:50 PM – 05:00 PM
Keynote Address from VIP Chief Guest
05:00 PM – 05:20 PM
Introductory Address by the Jury Committee
05:20 PM – 6:00 PM
Awards Presentation
06:00 PM – 06:10 PM
Closing Remarks
06:10 PM – 06:20 PM
Closing Performance
06:20 PM – 07:30 PM
Cocktail & Gala Dinner
*The above is a running agenda and is subject to change