We’ve got it all.
The agenda is specially curated to bring out
the most pressing topics from the industry.
08:00 AM – 09:00 AM
REGISTRATION & REFRESHMENTS
09:00 AM – 09:15 AM
Indonesia's Financial System Roadmap: Stability, Innovation & Inclusion
- Vision for the Indonesian banking sector through 2030
- Regulatory priorities: open finance, digital assets, and systemic resilience
- Enabling a trusted and inclusive financial ecosystem
09:15 AM – 09:30 AM
The Future of Banking Regulation: Compliance, Digital Licensing & Risk Governance
- Evolving licensing frameworks for digital banks and neobanks
- Risk-based supervision in an AI-driven financial landscape
- Cross-border regulatory cooperation in ASEAN
09:30 AM – 09:45 AM
Leading from the Front: How Indonesia's Banks Must Reinvent Themselves to Win the Next Decade
- Experience is the new differentiator : As fintechs raise the bar, winning banks use AI to personalize and retain — not just automate.
- Most digital transformations still fail: The fix isn’t more tech — it’s human-centered execution.
- Trust is now table stakes: Security and data privacy must be built into every AI-human interaction, not bolted on.
09:45 AM – 10:05 AM
Trust at Scale: Navigating Fraud, Personalization, and Digital Transformation in Indonesia's Financial Sector
- Banks that have crossed from pilot to production are already seeing measurable gains — those still experimenting risk falling permanently behind
- Responsible AI is non-negotiable — governance, explainability, and bias-free models are now a regulatory and reputational imperative
- Generative AI in credit, compliance, and customer engagement is no longer theoretical — it is live and delivering results TODAY
10:05 AM – 10:25 AM
Data Democratization: The Hidden Challenges for Banks
- Hear how, as Data and AI becomes embedded in every enterprise decision, trust and accountability are emerging as the new differentiators. Organizations must demonstrate that their data, models, and decisions comply with evolving regulations while maintaining agility and innovation
- Learn about Ab Initio’s Intelligent Knowledge Fabric, which builds compliance directly into data and AI pipelines – automating policy enforcement, lineage, and governance to deliver continuous compliance under frameworks such as the PDPA Act, GDPR, and emerging AI regulations
- Discover the approaches of leading enterprises that are using metadata-driven automation to make AI models transparent, auditable, and aligned with business policy – delivering continuous risk assurance and regulatory readiness without slowing innovation
10:25 AM – 10:55 AM
Panel Discussion
From IT Order-Taker to Business Architect: The New CXO Mandate in Indonesian Banking
- CXOs are no longer back-office operators — they are now co-owners of revenue, customer experience, and competitive strategy
- Legacy core modernisation, cloud migration, and AI integration are happening simultaneously — how do you prioritise, fund, and execute without breaking the bank?
- The next frontier is real-time everything — real-time payments, real-time risk, real-time personalisation — and the CXO holds the keys
10:55 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITION FLOOR
11:30 AM – 11:50 AM
FIRESIDE CHAT
The Digital Banking Revolution: Neobanks, Super Apps & the Fight for the Customer
- How neobanks and digital-only players are reshaping customer expectations
- The super app phenomenon: embedding banking into daily lives
- Profitability challenges and what sustainable digital banking looks like in 2026
11:50 AM – 12:10 PM
Zero Downtime, Zero Doubt: Building Resilient, Observable Financial Systems for Indonesia's Digital Banking Era
- Downtime is a trust event, not just a tech glitch. A slow app reads as a security risk to customers, not an IT issue.
- You can’t fix what you can’t see. Full-stack observability turns blind spots into fast root-cause fixes.
- Seconds decide outcomes. AI-driven fault detection stops issues before they become outages.
12:10 PM – 12:30 PM
Prove It in a Second: Reimagining Identity as the Foundation of Frictionless, Fraud-Free Banking in Indonesia
- Friction and fraud aren’t a trade-off: they’re solved together. Real-time identity verification lets banks onboard faster while cutting fraud, not one at the expense of the other.
- Possession beats passwords: Confirming device possession in real time is a stronger fraud signal than OTPs or static credentials – and far less annoying for the customer.
- Every drop-off is a lost customer: Onboarding abandonment isn’t a UX footnote – it’s a direct hit to growth that identity-first design can reverse.
12:30 PM – 12:40 PM
Transforming Customer Service and Lending in the Age of Autonomy
- The Future is Agentic: Discover how unified AI-first architecture enables scalable, intelligent transformation across service and financial ecosystems.
- Reimagining Customer Service with Agentic AI: Explore how Agentic AI is transforming customer service from reactive support to autonomous, outcome-driven engagement.
- Accelerating Lending in Indonesia with GenAI – See a GenAI-powered blueprint in action, tailored for Indonesian banks to streamline origination, boost compliance and deliver hyper-personalised lending journeys
12:40 PM – 12:50 PM
From Access to Opportunity: Driving Financial Inclusion Through Trusted Digital Onboarding
- Unlock financial inclusion for underserved customers: Learn how digital onboarding and identity verification can help banks reach first-time borrowers with limited financial footprints
- Expand lending to thin-file businesses with modern KYB: Discover how government database checks, business verification, and alternative data help financial institutions assess and onboard MSMEs with greater confidence
- Balance inclusion with trust: Explore how AI-powered verification, shopfront validation, and fraud detection enable institutions to scale customer acquisition without compromising compliance or risk management
01:00 PM – 02:00 PM
NETWORKING LUNCHEON
02:00 PM – 02:30 PM
PANEL DISCUSSION
The Retail Banking Growth Equation: Balancing Scale, Innovation & Returns
- Exploring how banks can accelerate growth without compromising profitability
- Examining the role of innovation in expanding customer and revenue opportunities
- Understanding how leading institutions are navigating growth in a highly competitive market
02:30 PM – 02:50 PM
Beyond the Transaction: Banking's Expanding Role in Customer Financial Wellbeing
- Financial literacy, over-indebtedness, and the bank’s role in preventing harm before it happens
- Nudges, defaults, and product design choices that quietly shape customer financial behaviour
- Where commercial incentives and customer wellbeing align — and where they don’t
02:50 PM – 03:20 PM
PANEL DISCUSSION
Cybersecurity in the Age of Open Banking: Protecting What Matters Most
- Threat landscape evolution: ransomware, deepfake fraud, and API abuse
- Zero-trust architecture for financial institutions
- Regulatory mandates and security compliance frameworks (POJK, ISO 27001)
03:20 PM – 05:00 PM
END OF DAY 1 & VISIT TO EXHIBITION FLOOR
08:00 AM – 09:00 AM
REGISTRATION & REFRESHMENTS
09:00 AM – 09:15 AM
Defending the Digital Rupiah: Cybersecurity, Fraud & the Regulatory Response to a New Threat Era
- Regulators are raising the bar on cyber resilience — new mandates are forcing banks to rethink their entire security
- How deepfake fraud, SIM-swap attacks, and AI-generated scams are outpacing existing detection frameworks
- How a coordinated national response is urgently needed — between regulatory authorities and the private sector
09:15 AM – 09:30 AM
Too Big to Fail, Too Connected to Ignore: Indonesia's Approach to Financial Stability and Bank Resolution
- LPS’s evolving role in deposit insurance as the banking sector consolidates and digitises
- Lessons from recent global bank failures — how prepared is Indonesia’s resolution framework?
- Systemic risk in an interconnected digital ecosystem: when one platform’s failure becomes everyone’s problem
09:30 AM – 09:50 AM
AI in Banking: From Hype to Hyperscale — Real Deployments, Real Results
- Banks that have crossed from pilot to production are already seeing measurable gains – those still experimenting risk falling permanently behind
- Responsible AI is non-negotiable – governance, explainability, and bias-free models are now a regulatory and reputational imperative
- Generative AI in credit, compliance, and customer engagement is no longer theoretical – it is live and delivering results today
09:50 AM – 10:10 AM
From Data Chaos to Data Trust: Governance as the Backbone of Compliant Banking in Indonesia
- How banks are transforming into invisible backbones of commerce, powering fintech and e-commerce platforms via BaaS
- The commercial model, risk framework, and API architecture behind successful embedded finance deployments
- Who wins in a world where banking is embedded everywhere — and what it means for customer ownership
10:10 AM – 10:40 AM
PANEL DISCUSSION
Winning the Digital Customer: Delivering Frictionless, Secure & Personalized Financial Experiences
- Exploring strategies to create seamless, intuitive, and customer-centric digital journeys
- Examining how AI and data analytics can drive personalization while maintaining trust and security
- Assessing the growing impact of customer experience, with 88% of banking customers considering CX as important as, or more important than, products and services when choosing a bank
10:40 AM – 11:10 AM
PANEL DISCUSSION
Biometrics & Digital Identity: The Future of Secure, Frictionless Banking
- From fingerprints to face: the biometrics maturity curve in Indonesian banking
- eKYC, liveness detection, and document verification at scale
- Building a national digital identity stack: lessons from Dukcapil & beyond
11:10 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITION FLOOR
11:30 AM – 11:50 PM
FIRESIDE CHAT
Rooted in Trust, Built for Growth: The Competitive Future of Sharia Banking in Indonesia
- Assessing the road ahead after Islamic banking assets crossed Rp1,000 trillion in 2025, still under 8% of total banking assets
- Exploring how BSI-led consolidation is reshaping competition beyond compliance, toward product and experience
- Addressing what it takes to convert trust into lasting loyalty among digital-first customers
11:50 PM – 12:10 PM
Open Finance 2.0: From Connectivity to Commercialization
- Exploring how financial institutions can monetize open finance beyond compliance requirements
- Examining emerging business models enabled by data sharing and ecosystem partnerships
- Understanding how customer trust and consent will shape the future of open finance
12:10 PM – 12:30 PM
Passwordless & Phishing-Proof: Why Banks Must Rethink Authentication Now
- Passwords are the weakest link — YubiKey’s hardware authentication eliminates phishing and account takeover instantly
- Mandates are tightening — SMS and OTP-based verification are no longer enough
- Going passwordless reduces fraud losses, strengthens compliance, and builds lasting customer trust
12:30 PM – 12:40 PM
Cloud-Native Core Banking: Accelerating Transformation Without the Risk
- Why legacy core banking modernisation is now business-critical
- Microservices, APIs, and real-time processing architectures – giving banks the agility to launch new products in days, not months
- Full core banking migration no longer means downtime or disruption — modern cloud-native deployments have proven it can be done with zero customer impact
12:40 PM – 12:50 PM
Insurance & Bancassurance: Digital Distribution and the InsurTech Opportunity
- Bancassurance evolution: from cross-sell to integrated financial planning
- InsurTech innovation: microinsurance, parametric products, and embedded insurance
- Digital underwriting, claims automation, and the customer experience revolution
01:00 PM – 02:00 PM
NETWORKING LUNCHEON
02:00 PM – 02:30 PM
Data Analytics at the Speed of Business: Enabling Real-Time Banking
- Exploring the infrastructure and capabilities required for real-time intelligence
- Examining how analytics is transforming fraud management, customer engagement, and risk assessment
- Understanding how institutions can operationalize insights at scale
02:30 PM – 03:00 PM
PANEL DISCUSSION
Wealth Management Reimagined: Democratising Investment in a Digital-First Indonesia
- The rise of retail investing: how digital platforms are unlocking wealth for millions
- Robo-advisory, AI-driven portfolio management, and hyper-personalisation
- Regulatory sandbox and wealth tech licensing: building investor trust
03:00 PM – 03:30 PM
PANEL DISCUSSION
Breaking the Glass Ceiling: Women Redefining Leadership in Indonesian Financial Service
- Women remain underrepresented in FSI boardrooms — changing that is not a diversity agenda, it is a business imperative
- How female leaders are driving the most innovative digital, inclusion, and customer experience strategies across the sector
- The next generation of banking talent is majority female — can the industry build pipelines, mentorship, and culture to match?
03:30 PM – 04:00 PM
CLOSING REMARKS & END OF CONFERENCE
04:00 PM – 04:30 PM
Red Carpet Moment with Paparazzi Lights
04:30 PM – 04:40 PM
Opening Ceremony by EMCEE
04:40 PM – 04:50 PM
Grand Premier Performance
04:50 PM – 05:00 PM
Keynote Address from VIP Chief Guest
05:00 PM – 05:20 PM
Introductory Address by the Jury Committee
05:20 PM – 6:00 PM
Awards Presentation
06:00 PM – 06:10 PM
Closing Remarks
06:10 PM – 06:20 PM
Closing Performance
06:20 PM – 07:30 PM
Cocktail & Gala Dinner
*The above is a running agenda and is subject to change