We’ve got it all.
The agenda is specially curated to bring out the most pressing topics from the industry.
8:00 - 9:00
REGISTRATION & COFFEE
9:00 - 9:10
INAUGURATION
9:30 - 9:50
Future Outlook: Digital and AI-Driven Innovations and Disruptions in Banking
- Data Analytics enabled personalized banking with AI-Powered seamless CX for enhanced services
- Exploring how banks can scale with Generative AI to fill in the gaps automatically across BUs
- The Digital Frontier: Optimizing back-end operations, compliance and various other departments
9:50 - 10:10
Data Driven Banking
- How is data changing banking
- Serving customers better with hyper-personalization
- Reducing risk with real-time data and better agility
10:10 - 10:50
PANEL DISCUSSION
Big Data Beyond the Hype: Unveiling Competitive Advantages in Digital Banking Transformation
- Data as the Driving Force: Understanding the pivotal role of data and analytics as the backbone of digital banking
transformation - Personalization in the Digital Age: The power of segmentation and analytics
- Extracting Business Value: Moving beyond data accumulation, how financial institutions can effectively translate data insights into tangible business value
Moderator
10:50 - 11:00
Navigating Mounting FSI Regulations: Reg-Tech Solutions for Streamlined Compliance and Stringent Timelines
- Streamlining compliance processes with Reg-tech solutions to reduce manual efforts and costs
- Magnifying accuracy and efficiency in regulatory reporting, ensuring timely submissions via next-generation data
architecture - Strengthening financial institutions with tech tools to enhance transparency and accountability, promoting trust within
stakeholders
11:00 - 11:30
NETWORKING BREAK
11:30 - 11:40
Accelerating Digital Banking with AI First, Omnichannel and Scalable Solutions for Enhanced Operations, Growth and Customer Experience
- Unifying conversations across modern, digital, and traditional channels to deliver seamless customer experiences
- Practical AI use cases to drive autonomous, self-service experiences
- Leverage low code, no code, designers, flexible cloud deployments, and out of box ecosystem connectors for faster ROI and lower TCO
11:40 - 12:00
Future Outlook: Digital and AI-Driven Innovations and Disruptions in Banking
- Data Analytics enabled personalized banking with AI-Powered seamless CX for enhanced services
- Exploring how banks can scale with Generative AI to fill in the gaps automatically across BUs
- The Digital Frontier: Optimizing back-end operations, compliance and various other departments
12:00 - 12:20
Elevating CX and Security in Digital Banking: Harnessing the Power of Business Messaging
In the fast-evolving landscape of digital banking, communication channels play a pivotal role in ensuring seamless and secure interactions between financial institutions and their customers. In this session, we discuss the critical need for integrating SMS and Chat Apps into digital banking platforms, highlighting their profound impact on user engagement, transaction security, and customer satisfaction
12:20 - 13:00
PANEL DISCUSSION
Unleashing the Power of Digital Lending through Advanced Risk Decisioning Solutions
- Leveraging automated decisioning tools for smoother workflows throughout the customer journey
- Introducing advanced risk management powered with data and AI capabilities to replace aging solutions
- Predicting business risks through visualization tools for instant rectification and decision-making
Moderator
13:00 - 13:10
Data is an Asset to Your Organization – Discover the Power of Your Data
- Learn how to monetize your data
- Built-in Machine Learning to help you with your fraud detection, risk management, process automation
- Improve your customer experience and help your company to make better decisions
13:10 - 14:00
LUNCH BREAK
14:00 - 14:20
FIRESIDE CHAT
Unlocking the Future: Exploring the Potential of Embedded Banking and Finance
- Understanding how embedded banking can streamline payments and reduce friction in transactions for both banks and
consumers - With the rise of APIs and fintech partnerships, how can banks offer customers a wider array of financial products?
- Encouraging industry to adapt and embrace embedded banking to stay relevant in the digital age
Moderator
14:20 - 14:40
Cloud Orchestration for Digital Transformation: A Lesson Learnt Along the Journey of Innovation
- Understanding the challenges of cloud-enabled business transformation
- Enabling cloud scalability to experiment with new ideas and innovations: Limiting upfront costs or infrastructure
limitations - Emphasizing on the agility provided by cloud to quickly adapt to market conditions and customer expectations
14:40 - 15:00
Facilitating Collaborations between Banks and Fintech through Banking as a Service (BaaS)
- Enabling fintech firms and third-party organizations to access a bank’s system with APIs
- Empowering traditional banks to establish ties with both emerging and established fintech giants
- Emphasizing on how Banking as a Service is becoming crucial in today’s tech-advanced FSI secto
15:00 - 15:20
Risk Mitigation Methods for Providing Loans to Unbanked Population
- Few years ago many of the clients who came to Home Credit had no previous experience with banking. So how did/do we
underwrite such clients? - Even currently we still have unbanked client with thin credit file
- Alternative external and internal data and strong models help score the unbanked clients
15:20 - 16:30
NETWORKING BREAK & END OF DAY 1
8:00 - 9:30
REGISTRATION & COFFEE
9:30 - 9:50
An Overview of the Shifting Landscape of Financial Services in the Era of Digital Economy
- Disrupting the traditional with digital innovations such as Open Banking, AI, CBDC and other fintech enablers
- Understanding the factors that are shaping the future of financial services
- Facilitating digital cross-border transactions for businesses and consumers to engage in a connected world
9:50 - 10:10
Tailored Risk Management Solutions Leveraging Structured and Alternative Data Sources in the Credit Industry
- Harnessing Structured and Alternative Data for Comprehensive Credit Evaluation
- Personalizing Risk Management to Individual Client Needs and Industry Requirements
- Navigating the Dynamic Shifts in Credit Risk Management
10:10 - 10:50
PANEL DISCUSSION
BIOMETRICS: Impact to Onboarding and Authentication
- How do new biometric technologies focus on balancing security with user experience?
- Using Biometrics to strengthen authentication and security processes
- Improving Inclusivity to reduce Biometric Bias, False Positives and Inaccuracies
Moderator
10:50 - 11:00
Fortifying Banking Security: Confronting the Evolving Cyberthreat Landscape
- Building a Culture of Cybersecurity Awareness and Vigilance in Banking Organizations
- Detecting and Neutralizing Embedded Malware and Advanced Persistent Threats (APTs)
- Compliance and Regulatory Considerations: Navigating Security Standards in Banking
11:00 - 11:30
NETWORKING BREAK
11:30 - 11:50
Streamlining Legacy System in Banking: Disrupting the Marketplace with Digital Innovations
- Expansive implementation: Enabling modern banking services for the tech-savvy segment of the society
- Banking disruption: Reforming traditional banking methods with ever evolving core – banking solutions
- Encouraging an increased uptake of Digital banking products among a digitally risk-averse population
11:50 - 12:10
Leverage MSME with Digital Transformation for Better Indonesian Economy
- Harnessing digitalization to empower and boost the value of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia
- EAugmenting operational excellence, expanding open banking offerings, and cultivating insights through composable
banking capabilities - Revolutionizing MSMEs through the establishment of an Ultra-Micro Ecosystem designed to cater to and foster financial
inclusion for the unbanked people
12:10 - 12:30
Building the Future of Insurance with Modern Innovative Technology
- Fostering future-proof insurtech with APIs by leveraging big data and other modern tools
- Adopting new services and business models to accelerate strategic business initiatives in the tech-driven market
- Understanding the obstacles in embracing customer-centric strategies and operational thinking with new business
models
12:30 - 12:50
Elevating Digital CX in Banking: Strategies and Innovations for the Digital Age
- Understanding the Digital Customer and their evolving needs, tailored with digital banking solutions
- Optimizing DCX strategies: to gain valuable insights into customer behavior, preferences, and pain points and more
- Finding a synergy between Omni-channel, Mobile-First, AI-powered and Personalized DCX
12:50 - 14:00
LUNCH BREAK
14:00 - 14:40
PANEL DISCUSSION
Modernizing Banks with Digital Payment Systems through Innovative Technologies
- improving growth opportunities with Digital payments for enhanced customer convenience and accessibility
- Optimizing transactions with Contactless Payments / Virtual Cards for reduced processing time and operational costs
- Promoting financial inclusion through Digital payments for reaching maximum populations and expanding the customer
base
Moderator
14:40 - 15:00
Toward Data-Driven Business with Data Analytics
Decision Intelligence on Customer Retention and Credit Approval
15:00 - 16:00
NETWORKING BREAK & END OF DAY 2
16:00 - 16:30
Registration & Coffee
16:30 - 16:45
Paparazzi Lights & Pictures
16:45 - 16:50
Opening by EMCEE
16:50 - 17:00
Opening Performance
17:00 - 17:15
Welcome Speech by Jury Chair
17:15 - 18:00
Awards Presentation:
- Digital Architect of the year
- GRC Advocate of the year
- Tech Innovator of the year
- Data & Analytics leader of the year
- CMO of the year
- Excellence in Retail Banking
- Woman Influencer in FSI
- Cyber Practitioner of the year
- Cx Innovator of the year
18:00 - 18:10
Closing Speech
18:10 - 20:00
Cocktail & Gala Dinner with Live Music + Networking
*The above is a running agenda and is subject to change