We’ve got it all.
The agenda is specially curated to bring out
the most pressing topics from the industry.
8:00 AM – 9:00 AM
REGISTRATION & COFFEE
9:00 AM – 9:10 AM
OPENING CEREMONY
9:10 AM – 9:20 AM
Opening Keynote Remarks
Juda Agung
Deputy Governor
Bank Indonesia
9:20 AM – 9:30 AM
Strengthening Consumer and Public Protection in the Financial Services Sector: New Era Market Conduct Supervision
- Convey the background and conditions for strengthening consumer and community protection following the promulgation of Law Number 4 of 2023 concerning the Development and Strengthening of the Financial Sector
- Conveying OJK’s role as internal twin peak supervisory in monitoring market behaviour and prudence
- Informing about strengthening consumer and public protection through the publication of Financial Services Authority Regulation Number 22 of 2023
Ridhony Marisson Hasudungan Hutasoit
Analis Senior (Stk. Kepada Bagian) Deputi Direktur Pengaturan Pengawasan Perilaku Pelaku Usaha Jasa Keuangan, Edukasi dan Perlindungan Konsumen
Indonesia Financial Services Authority (OJK)
9:30 AM – 9:50 AM
Future-Proof Your Data and AI Investments: Succeeding in a Complex Banking Environment
- Prepare for evolving customer demands and regulations with flexible, unified data platforms that reduce vendor reliance and boost agility
- Deliver more value from data and AI with streamlined and scalable data management, enabled by metadata
- Shift from fragmented solutions to an integrated approach, simplifying compliance and system integration
David Erving
Strategic Consultant
Ab Initio Software
9:50 AM – 10:10 AM
Unlocking the Future of Customer Engagement: FSI Compliance and Personalization Without Compromise
- Bridge the Gap: Discover how to balance financial regulations with cutting-edge personalized marketing strategies
- Stay Compliant, Stay Competitive: Learn innovative approaches that ensure your marketing is both legally sound and highly engaging
- Making It Real: Explore a live demo of how Braze drives hyper-personalisation for FSI use cases
Zainal Abidin
Enterprise Account Executive
Braze
Lincoln Choo
Solutions Consultant
Braze
10:10 AM – 10:30 AM
Building Superhuman Journeys Across your Financial Institution :
In this session we will discuss about the
- AI as enabler to superior experience through connected journeys
- The AI culture and foundation to deliver faster yet impactful business values
- Re-imagine and Re-invent the Power of AI with some examples
Ong Whee Teck
Strategic Advisor
Newgen Software
10:30 AM – 11:00 AM
Panel Discussion
Deepfakes and the Future of eKYC in Indonesian Banking: Biometrics as the Shield
- The Deepfake Threat: Explore the evolving capabilities of deepfakes and their potential to bypass traditional eKYC measures
- The Indonesian Context: Discuss the specific challenges faced by Indonesian banks from the impact of deepfakes on the Indonesian financial landscape
- The Role of Biometrics: Examine the advantages of cloud-based real-time biometrics in eKYC, including facial verification and liveness detection, as a powerful countermeasure to deepfakes
Moderator
Dominic Forrest
Chief Technology Officer
iProov
Lily Wongso
EVP Enterprise IT Architecture, Data Management & Service Quality
PT Bank Central Asia Tbk
Lusiana Saleh
Head of Digital Banking, Branchless & Partnership
PT Bank CIMB Niaga Tbk
Wahyu Prasetyo
IT & Cyber Risk Management Head
Bank Mega
11:00 AM – 11:30 AM
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:30 AM – 11:50 AM
From Products to Personalized Services: Redefining Core Banking with Cloud, Customer-Centricity, and Sharia Compliance
- Shaping the Future: Core Banking for a More Customer-Centric Financial Ecosystem
- Innovating with Integrity: Modern Solutions for Islamic Financial Institutions
- Navigating Compliance and Innovation: Meeting Regulatory Standards While Empowering Tech-Savvy Customers
Raji Challita
CEO
BML Istisharat
11:50 AM – 12:10 PM
Bridging Indonesia’s Credit Access Gap: Empowering Financial Inclusion with Digital Lending Platforms
- Solving Credit Access for All: Address the challenges faced by MSMEs and individuals, focusing on Indonesia’s unbanked and underbanked populations
- End-to-End Digital Lending Solutions: Demonstrate how Modern and Advanced Loan Origination, Loan Management, and Collections systems streamline and democratize access to credit
- Innovative Credit Scoring Models: Explore the use of alternative data (mobile, e-commerce) to assess creditworthiness for underserved individuals
- Regulatory Support and Nucleus’ Global Success: Highlight Indonesia’s regulatory framework and Nucleus’s case studies of successful digital lending implementations globally
Syed Hamid Ali
Sales and Solutions Head – SEA
Nucleus Software
12:10 PM – 12:30 PM
PANEL DISCUSSION
Securing Customers’ Digital Identities: The Strategic Imperative for CISOs
- Emphasizing the integration and adaptation of new frameworks and regulations to enhance cyber resilience
- Navigating security challenges amidst the shift to cloud services demands a comprehensive strategy
- Implementing identity-centric security measures to effectively mitigate the escalating threat of data breaches
Moderator
Wahyu Prasetyo
IT & Cyber Risk Management Head
Bank Mega
Purnama Sulfa
CISO
Bank Mandiri Taspen
BRAHNDA ELEAZAR
Head of Cybersecurity
Bank Saqu (Bank Jasa Jakarta)
12:30 PM – 12:40 PM
Transforming Digital Banking: Personalized Journeys That Drive Growth and Loyalty
- Seamless Banking Journeys: From Onboarding to Cross-Sell: Accelerate and optimize every stage of the customer journey, boosting engagement and ROI
- AI-Driven Personalization and Gamification: Engage customers with AI-powered nudges and personalization for deeper loyalty and connections
- Predictive Insights for Journey Optimization: Leverage predictive insights and AI twins to craft timely, personalized banking experiences
Vinayak Kaushik
Country Manager - Indonesia
Netcore
12:40 PM – 13:45 PM
LUNCH BREAK
13:45 PM – 14:15 PM
Panel Discussion
Digital Transformation in Insurance: Redefining the Future of Insurtech
- Transforming Insurtech through AI and APIs: Harnessing new technologies and big data
- Creating innovative services and business models to drive strategic initiatives with technology
- Addressing challenges in adopting new business models while prioritizing customer-centric strategies
Moderator
Ashvin S Uttamsingh
Chief Operating Officer
Zurich Insurance Indonesia
Patrecia Yuriske
Chief Operation Officer
PT Asuransi Allianz Utama Indonesia
Anton Pranayama
Chief Information Officer
PFI Mega Life
14:15 PM – 14:35 PM
Powering AI Adoption in the Banking Sector: Paving the Way to a Smarter Future
- Developing a robust AI strategy across business units to capitalize on new opportunities
- Integrating machine learning across all facets of banking to streamline operations and eliminate manual processes
- Implementing stringent compliance and security protocols to safeguard customer data
Komang Artha Yasa
Technology Division Head
PT Bank OCBC NISP Tbk
14:35 PM – 14:55 PM
Modernizing Banking Systems: Revolutionizing the Marketplace with Digital Innovations
- Extensive deployment: Facilitating modern banking services for tech-savvy segments of society
- Banking transformation: Overhauling traditional methods with continuously evolving core banking solutions
- Promoting wider adoption of digital banking products among digitally risk-averse populations
Junedy Liu
Vice President Director
SeaBank Indonesia
14:55 PM – 17:00 PM
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
8:00 AM – 9:00 AM
REGISTRATION & COFFEE
9:00 AM – 9:20 AM
Digital Leadership and Trust, a Prerequisite for a Just, Inclusive, and Sustainable Digital Economy
- Rapid technological advancements have made the world smarter, more intelligent, and interconnected, transforming how we live, work, communicate, and conduct business
- Decision-makers must address emerging challenges, including adopting advanced technologies and innovations within the financial industry
- Upholding digital trust principles, such as information security management, is essential for digital transformation and a sustainable digital economy. Building digital trust is a shared responsibility among companies, governments, civil society, and individuals
Arif Ilham Adnan
Chairman of Permanent Committee / Co - Chairman
The Jakarta Chamber of Commerce and Industry / Association of Digital Leader Indonesia
9:20 AM – 9:40 AM
Harnessing the Role of Generative AI in Shaping Modern Banking
- How can generative AI be utilized to improve risk management in banking, particularly in fraud detection and predictive analytics?
- Discussing the operational efficiencies achieved in banking through generative AI – Automating Routine Tasks & Optimizing Resource Allocation
- What are the potential implications for customer satisfaction and market competitiveness in fostering innovative product development within the banking sector?
ALI GHUFRON MUKTI
President Director
BPJS Kesehatan
9:40 AM – 10:00 AM
Securing the Digital Ecosystem: Combating Frauds and Financial Crimes
- Evolving Threat Landscape: Latest trends and insights on how fraud and financial crimes are advancing in the region
- Harnessing Innovation: Leveraging advanced data analytics and AI to combat emerging threats
- GrabDefence in Action: How Grab and GrabDefence are pioneering approaches to protect the digital ecosystem
Puneet Gambhir
Head of Risk and Business
GrabDefence
10:00 AM – 10:30 AM
Panel Discussion
Digital Transformation: Advancing New-Age Banking Strategies for Innovation and Adaptability
- Enhancing core banking platforms through strategic upgrades to support the bank’s future ambitions
- What lies ahead for multi-channel banking, mobile innovation, and integrated core systems?
- Envisioning a connected, customer-centric digital ecosystem of the future
Moderator
Sigit Prihatmoko
VP Innovation Center
Bank Negara Indonesia
Preethi Madhu
Director
Greyamp Consulting
Gina Virginia
CIO
HSBC Indonesia
Vera Margaret
Executive Director - Deposit & Wealth Management
UOB Bank
10:30 AM – 11:00 AM
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:00 AM – 11:30 AM
Fireside Chat
Next-Gen Banking: Redefining Finance Through Innovation
- Fostering innovation with a comprehensive Open Banking Ecosystem
- Exploring the digital engagement opportunities banks can provide through hyper-personalization and lifestyle banking solutions
- Adopting a cloud-first approach to optimize operational efficiency, enhance agility, and minimize risk, while ensuring compliance and security remain uncompromised
Moderator
Dr. Kartina Sury
Senior Fellow | Asia Regional Leader
Center for Indonesia Policy Studies | CXPA Asia
Firdila Sari
Director - Digital Banking
Bank Aladin Syariah
Sigit Prihatmoko
VP Innovation Center
Bank Negara Indonesia
11:30 AM – 11:45 AM
Sustainable Investing Amidst Global Uncertainty
Rendy Mahardhika
Deputy Director - Portfolio Analysis
BPJS Ketenagakerjaan
11:45 AM – 12:00 PM
The People, Technology, Business Value Stack
- Great teams deliver great results
- Actionable methods to help your technology team deliver great results
- Creating the talent-technology growth engine
Sendy Sendy
CTO
Bank Sinarmas
12:00 PM – 12:30 PM
Panel Discussion
Big Data in Banking: Powering Data Intelligence for Enhanced Operational Efficiency
- Equipping financial operations with analyzed trends, patterns, and real-time reporting capabilities
- Overcoming data silos through effective data management solutions to foster agility and innovation
- Utilizing BI tools to translate data into actionable insights, driving operational excellence
Moderator
Sonny Supriyadi
Chief Data Officer
Maybank
Tarun Mathur
Advisor
Posidex
Dandy Masyaril Handoko
EVP, Head of Data & Digital Product
PT Bank Neo Commerce Tbk
Hendy Gunawan
SVP, Head - Enterprise Data Governance
Bank Sinarmas
12:30 PM - 13:30 PM
LUNCH BREAK
13:30 PM - 13:50 PM
Fireside Chat
Mobile Banking: Pushing the Banking Boundaries through a Pocket Device for Financial Inclusion
- Addressing the paramount importance of Security & Reliability to banking users
- How can mobile payments be used to facilitate financial access for the unbanked population in Asia?
- Reengineering banks with core banking solutions for a sound mobile ecosystem
Moderator
Dr. Kartina Sury
Senior Fellow | Asia Regional Leader
Center for Indonesia Policy Studies | CXPA Asia
Fahmi Adhyatmaka
VP - Head, Mobile & Internet Banking
Permata Bank
13:50 PM - 14:10 PM
Digital Payments: Transitioning Towards a Cashless Future
- Improving interoperability and lowering transaction costs to enhance flexibility for all stakeholders
- Highlighting the growing importance of secure, user-friendly methods to establish trust and increase adoption
- Detailing the government’s role in expediting this transition through structured policies and frameworks
Raine Renaldi
President
Indonesian Bankers Club
14:10 PM - 14:30 PM
Navigating the Changing Risk Landscape in Indonesia’s Digital Revolution: Are We Truly Prepared for What’s Coming?
- What’s coming our way and where does the threats come from?
- What are the two risk practices or narratives that exist, which narrative is correct?
- What can we do about it?
Cary Piantono
Chief Risk Officer
DANA Indonesia
14:30 PM - 15:00 PM
Fireside Chat
From Teller to Tech: The Evolution of Retail Banking in a Digital-First Landscape
- How can retail banks create a seamless, omnichannel customer experience that aligns with evolving digital behaviours?
- Understanding how retail banks balance customer privacy with personalized marketing in a highly regulated digital environment
- Discussing various strategies for managing regulatory risks that are crucial while transitioning to digital platforms
Moderator
Raine Renaldi
President
Indonesian Bankers Club
Henry Choi
Managing Director,Head of Group Retail TMRW
UOB Bank
Heriwan Gazali
Head of Retail Loan
PT Bank OCBC NISP Tbk
15:00 PM – 15:10PM
CLOSING REMARKS
15:10 PM – 16:00 PM
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
16:00 PM – 16:30 PM
Red Carpet Moment with Paparazzi Lights
16:30 PM – 16:40 PM
Opening Ceremony by Karina Basrewan
16:40 PM – 16:50 PM
Grand Premier Performance
16:50 PM – 17:00 PM
Keynote Address from VIP Chief Guest
17:00 PM – 17:20 PM
Introductory Address by the Jury Committee
17:20 PM – 18:00 PM
Awards Presentation
18:00 PM – 18:10 PM
Closing Remarks
18:10 PM – 18:20 PM
Closing Performance
18:20 PM – 19:30 PM
Cocktail & Gala Dinner
*The above is a running agenda and is subject to change